The Chiltern Hotel - Luton (Bedfordshire)

Waller Avenue, Luton (Bedfordshire), United Kingdom, LU4 9RUshow map
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Highlights
7
Very goodBased on  455 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

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Overview

The 3-star The Chiltern Hotel lies within 7 km from Dunstable Downs. Opened in 1965, the traditional hotel attracts visitors with its modern architecture.

The property is set 30 minutes' walk of the city center. A zoo and entertainment venues are stroll from the hotel.

The Chiltern Hotel is around 15 minutes' drive from London Luton airport.

Rooms

Cozy rooms at The Chiltern Hotel are equipped with satellite television, wireless internet, coffee/tea makers, a work desk and direct dial phone. Guests can make use of a bathtub, a shower and a hairdryer.

Eat & Drink

Different dishes of European cuisine are served at the restaurant.

Services

24-hour room service, dry cleaning and housekeeping as well as a baggage storage, an elevator and a car park are available for guests' use.

Relax

Leisure facilities include a casino, a rooftop terrace and an indoor swimming pool. Guests can keep fit with a gym and a fitness center offered on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   93.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Laundry

Sports & Fitness

  • Fitness centre

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Newspaper service

Dining

  • Half board
  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs

Spa & Leisure

  • Indoor swimming pool
  • Casino

Room features

  • Air conditioning
  • Individual heating
  • Connecting rooms
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Electric kettle

Media

  • Television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
61 Football Club61 Football Club1000 ft
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Kid Rapt LtdKid Rapt Ltd1.7 mi
Namco StationNamco Station1.7 mi
Luton Carnival Art Developments TrustLuton Carnival Art Developments Trust1.9 mi
K&NK&N1.6 mi
Gala BingoGala Bingo1.6 mi
The GalaxyThe Galaxy1.7 mi
Show Boat Casino SlotsShow Boat Casino Slots1.7 mi
Luton MuseumLuton Museum1.4 mi
The Hat FactoryThe Hat Factory1.8 mi
Dunstable DownsDunstable Downs3.8 miDunstable Downs Golf Club Whipsnade Road Whipsnade
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Getting around
Airports
London Luton (LTN)3.9 mi
Northolt (NHT)23.6 mi
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Reviews
6.8
Very goodBased on  455  reviews

Rating by category:

7.0
Service
  • 7.0
    Very good

    Efficient check in, pleasant and helpful staff. Room adequate, clean and good value for money.

    The bed was too soft and a bit lumpy - not very comfortable

  • 8.8
    Superb

    Location near to Luton airport, free parking for the duration of our three day trip abroad and sensible priced taxis to/from airport. all staff excellent

  • 8.2
    Fabulous

    The park, stay and fly service is excellent. The hotel is easy to find, confortable, and perfect for acess to Luton Airport.

  • 5.4
    Guest rating

    Location was ok for me

    The shower was not functioning and this was not the first time I stayed and had a similar experience on my last stay, I was then asked to shower in a different room on the sme floor but was frustrating as I was in for a Business meeting that morning .The staff was kind and helpful but they need to review the shower system and change the shower curtains which were not up to the standard I would still recommend this for its rate and location specially parking facilities.

  • 8.2
    Fabulous

    Food(MY steak) was very poor quality.I Stay once a year and have never had such a poor meal

  • 6.2
    Good

    friendly staff

    breakfast on the sunday was a disgrace only one staff on full english only parcial food available

  • 7.8
    Fabulous

    Very helpful staff.

    Some guests near my room were very noisy.

  • 5.8
    Guest rating

    Ample parking and location to work. Breakfast was good.

    Room’s furniture and decor was shabby. Restaurant food was overpriced and quality poor (chicken).

  • 8.8
    Superb

    I enjoyed my stay at this Hotel on the whole. The food was excellent as was the Professionalism of all the staff. I didnt`t however like the surprise of trying to increase the price of the breakfasts by around 50% when the Hotel information pack advised the prices to there guests on arrival. Other than this little glich which thankfully was sorted out, I would certainly recommend this Hotel in general. I have stayed before, some 4 years ago and was pleased to see no drop in it`s standards.

  • 4.6
    Guest rating

    reception staff very polite and friendly

    check in is 2pm arrived at 5pm to find room not ready. tv didnt work, shower dripped loudly all night. check out 11am woken at 9.30 and asked quite rudely what time we were intending to leave.

  • 4.6
    Guest rating

    Was pleased with the wine on arrival in the room which I had requested and the early check in

    found the Room to be very dated the bed was not comfy the cleaner entered the room while we where having a lie in and this was not that late as we went out at 10am x in sure if we had had one of the rooms like on the web site we would have been happier we normally stay at the travel at Luton but thought we would stay in a better quality accommodation but we were disappointed to the standard and would say the rooms we've stayed in at travel lodge are of a better standard

  • 7.8
    Fabulous

    Helpful staff member at reception.

    Left hotel at 6.30am on a Saturday without breakfast !

  • 9.6
    Exceptional

    Very helpfull professional reception staff, excellent!!!

    The bar does not serve food during lunch time

  • 7.0
    Very good

    The refurbished rooms in part of the hotel, I stay about three times a year and this was first time I had one of the new rooms a big inprovement ..

  • 5.8
    Guest rating

    Rooms need updating. Mattress uncomfortable. Bathroom was not very nice and shower not very good. They advertise wifi but it was not working. Other people I spoke to said their room was filthy.

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Highlights
7
Very goodBased on  455 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 3 Star Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Getting around
Airports
London Luton (LTN)3.9 mi
Northolt (NHT)23.6 mi
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Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room